Privacy Policy

This Privacy Policy explains the way BlendIM, LLC (“BlendIM”) uses and protects the information we collect through our products and services, as well as visits to our websites. We will collect and use information only in the way as disclosed in this statement.

As used in this Privacy Policy, the terms listed below means:

  • A “Customer” is anyone who purchases BlendIM’s products or services.
  • A “User” is anyone who visits our websites.
  • “Personal Information” is information that directly identifies or can be used to identify a Customer or User. Examples include name, address, telephone number, e-mail address, billing information such as credit card number, and billing address, and financial account number. Personal Information does not include information that is readily available to the public through no fault of Softlinx.

This Privacy Notice applies to data collected through our website ( This Privacy Notice applies only to the practices of companies we own, control, or are united with under common control. By accessing or using our Service, you signify that you have read, understood and agree to our collection, storage, use and disclosure of your personal information as described in this Privacy Notice.

Our Websites may contain links to other websites. This Privacy Notice only applies to the Services referenced above, not to other websites (“Third-party Sites”) for which our Services may contain links. If you submit your personal information to any of these Third-party Sites, your personal information is governed by their privacy policies. As a safety measure, we recommend that you not share any personal information with these third parties unless you’ve checked their privacy policies and assured yourself of their privacy practices.

Who We Are

Our website address is:

What Personal Data We Collect and Why We Collect it

We collect Personal Information from our Customers and Users in order to provide you with a useful and efficient experience. The information will be used to conduct our business, including to reply to inquiries on our products and services, to provide effective and quality products and services, and to offer satisfactory customer service.

Personal Information may be collected when it is provided by you with the intent to purchase or interact with us about a product or service we offer or provide; when it is automatically collected from your visit of our websites or use our products and services; or when we obtain it from other sources, such as credit agencies.

Generally, when you submit or provide information to us, the Personal Information we collect may include the following: your name, company name, business address, business phone number, job title, business email address. More specifically, you may voluntarily provide us with your Personal Information in the following circumstances:

  • Account Creation and Administration: When you sign up for an account to access one or more of our services, we ask for information like your first and last name, company name, business address, business phone number, job title, and business e-mail address. You will also be required to choose a unique username and a password, as well as an account name, for accessing the created account.
  • Form Submissions: We record information that you submit when you submit a form to request customer support or to contact BlendIM for any other purpose, such as your e-mail address and any information contained in or attached to the form submission.
  • Payment Processing: When you purchase our products and services from us, we may ask you to provide your address/phone number contact information, and other payment related information such as credit card information. When you submit your card information, we store the name and billing address of the cardholder, the expiry date and the last four digits of the credit card number. We do not store the actual credit card number. For quick processing of future payments, if you have given us your approval, we may store your credit card information or other payment information in an encrypted format in the secured servers of our Payment Gateway Service Provider.
  • Interactions with BlendIM: We may record, analyze and use your interactions with us, including if you email us or contact us via telephone, a messaging service, website form, social media or a social network, for providing and improving our services, including by improving our interactions with you and other customers.
  • Information from Browsers, Devices and Servers: When you access our services, we collect information that web browsers, mobile devices and servers make available, such as the internet protocol address, browser type, language preference, time zone, referring URL, date and time of access, operating system, mobile device manufacturer and mobile network information.
  • Cookies and Similar Technologies: Like most websites, we collect certain information automatically when you visit our websites such as the internet protocol address, browser type, language preference, time zone, referring and exit URL, date and time of access, operating system, mobile device manufacturer and mobile network information. We may use this information, which does not identify individual users, to analyze trends, to administer the site, and to track users’ movements around the site. We do not link this automatically-collected data to personally identifiable information.

Our goal of collecting your information is to provide you with the best customer experience possible by communicating with you regarding inquiries on our products and services; service updates and news; support requests and replies; service related notifications; offers and promotions; addressing network and security issues; investigating or taking action regarding illegal activities or violations of our service terms.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Disclosure on Handling Collected Information

BlendIM does not sell your Personal Information to third parties, and we maintain information about you in our business records while you are a customer, or until it is no longer needed for business, tax, or legal purposes. We have implemented appropriate security controls to protect Personal Information when stored or transmitted by BlendIM.

We share your Personal Information only with third parties that perform services on our behalf, and only as necessary for them to perform those services. We require those third parties to protect any Personal Information they may receive in a manner consistent with this policy, and we do not provide Personal Information to third parties for marketing of their own products and services without your consent. BlendIM may be required to disclose Personal Information to third parties in response to court orders or lawful requests by public authorities.

We have established policies and practices for our Customers and Users to limit certain types of solicitation communications from Softlinx, including marketing contacts made via telephone or e-mail. You may choose to stop receiving our newsletters or marketing emails or calls, and request to be removed from these telemarketing lists.

Information that you provide to third parties is not covered by this Policy. For example: When you download applications or make an online purchase from a third party while using BlendIM’s services, the information collected by the third party is not subject to this Policy. If you use public forums — such as social networking services, Internet bulletin boards, chat rooms, or blogs on BlendIM or third party websites — you should be aware that any Personal Information you disclose publicly can be read, collected, or used by others. Once you choose to reveal Personal Information on such a site, the information is publicly available, and BlendIM cannot prevent distribution and use of that information by other parties.

Our websites may contain links to other websites. This Privacy Notice only applies to BlendIM’s website, and does not apply to other third party websites for which our websites may contain links.

Information about our Customers and Users, including Personal Information, may be transferred as part of any merger, acquisition, sale of company assets, or transition of service to another provider, as well as in the unlikely event of an insolvency, bankruptcy, or receivership in which Customer and User records would be transferred to another entity as a result of such a proceeding. In such an event, BlendIM will notify via email and/or a prominent announcement on our website of any change of ownership and uses of your Personal Information as well as any choices you may have regarding the disposal of your Personal Information.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who We Share Your Data with and How Long We Retain Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

Contact Information

Please check our website periodically for changes to this Privacy Policy. If you have any questions or concerns, you may contact us via email at or write to us at:
BlendIM, LLC.
301 Chestnut St. #G2
Harrisburg, PA 17101

Last Updated: February 23rd 2024